Outlook cannot connect to PlusNet email server

[#1]

I have had nothing from Greenby or Plusnet about the migration, could it be because I only have an email only account with plusnet?

[#2]

@sjmartin60  No any user with a Plusnet or associated brand email account will be contacted at the appropriate time.

[#3]

I can read emails from plusnet using Thunderbird but Have always had problems sending.

[#4]

> I can read emails from plusnet using Thunderbird but Have always had problems sending.

Is it still happening? If so, can you provide any error messages. Thanks. 

[#5]

Is it still happening? If so, can you provide any error messages. Thanks. 

[#6]

Sudenly today one of my plusnet email accounts is having server connection problems in Outlook (Classic) and is not recognising my password; a pop up keeps asking me for it but fails to accept/recognise it. The server settings seem to have changed from relay.plus.net to mail.enmail.co and every time I try and change it I get a message saying failed to connect. Google AI suggests it is something to do with migration of my account to "Greenby", but they don't have any means of contact or support, but is providing several different mail server account settings.

Not sure what to do.

[#7]

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@LoneBee wrote:

Sudenly today one of my plusnet email accounts is having server connection problems in Outlook (Classic) and is not recognising my password; a pop up keeps asking me for it but fails to accept/recognise it. 

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Continue to use relay.plus.net.

If you've changed your password, or it's different with Greenby, ensure you're using your Plusnet password. Any full error messages would be useful too.