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Madasafish Ticket will not allow "Add Comment"

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Newbie
Posts: 3
Registered: ‎15-08-2019

Madasafish Ticket will not allow "Add Comment"

I have raised an important Ticket via Madasafish to add 2 DNS values in Plusnet, but each time I click "Add Comment" to provide details I am simply returned to the Ticket page.  I have seen that other people have experienced the problem.

 

How can this be fixed, please?

1 REPLY 1
Moderator
Moderator
Posts: 19,705
Thanks: 3,450
Fixes: 337
Registered: ‎06-04-2007

Re: Madasafish Ticket will not allow "Add Comment"

Moderator's note(s):
Thread moved from General Chat then locked in favour of: https://community.plus.net/t5/Email/HELP-unable-to-amend-Mail-rules-from-old-Madasafish-account/m-p/...

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