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Email Bounce

colbee
Newbie
Posts: 8
Registered: ‎06-04-2018

Email Bounce

Hi,

In line with some other reports I have started to have emails that are sent to me being bounced back. They are being sent from dial.pipex.com to myself with a @plus.net email address also another member on the same list with a @force9 email address. I have added the email address to my whitelist, but they are still being returned to the sender. Can anyone assist?  

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 436
Thanks: 42
Fixes: 17
Registered: ‎06-08-2018

Re: Email Bounce

Hi @colbee,

 

Thanks for getting in touch.

 

I appreciate your query, which sounds like an issue that is covered via the following thread: https://community.plus.net/t5/Email/Emails-rejected-as-spam-by-Plusnet-server/td-p/1661564.

 

If this does not help please come back to us.

 

Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team