Inbox automatically receiving many previously deleted received messages and not able to delete them.

guyyyy1 · ‎17-04-2017

My inbox started to receive what turned out to be over 4000 previously received and deleted emails. I couldn't stop this download. When I eventually tried to delete them in tranches of about 30 they did delete OK. However, after about 300 had been deleted the deletes would not complete and a message appeared saying - "The message could not be moved to Deleted because writing to folder failed. To gain disk space from the file menu first choose Empty Deleted and chose Compact Folders, and then try again". I have done this but nothing has changed. Any suggestions would be appreciated.

Townman · ‎22-08-2007

Are you are using a POP3 client?

Such issues are a POP3 client index issue, not a server issue. These issues do not happen with an IMAP client.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

chriwest · Monday

I am having a similar problem (using IMAP account). I ma getting thousands of 'Mail delivery failed, return to sender' meassages that I delete from my Deleted Messages box but they keep coming back in my message box. Any help would be appreciated.

plusnettony · ‎24-07-2014

@chriwest wrote:

I am having a similar problem (using IMAP account). I ma getting thousands of 'Mail delivery failed, return to sender'

See my post on the other thread.

If this post resolved your issue please click the 'This fixed my problem' button

Tony T
Plusnet Help Team