cancel
Showing results for 
Search instead for 
Did you mean: 

Address Book/Contacts missing on Greenby

kenm
Rising Star
Posts: 97
Thanks: 13
Fixes: 2
Registered: ‎03-07-2014

Address Book/Contacts missing on Greenby

I was migrated on 16Dec but still have my Address Book missing on Greenby

I managed to find all my folders,  but the Deleted Items folder is not there now, how do i fully delete on exit

I set everything up exactly like the old PN site which as a basic user i was very comfortable with, personally i feel 

the move has gone backwards I now have to do three page clicks just to get to my email page.

Its my ADDRESS BOOK missing i am worried about

If i log in to old PN Webmail my Address Book is still there

Any help please

Kenm

1 REPLY 1
newemail
Dabbler
Posts: 18
Thanks: 3
Registered: ‎11-04-2012

Re: Address Book/Contacts missing on Greenby

Hi Kenm

I was migrated on the 17th December and like you all the email bits seem to be working but no address book. Also like you I logged back on the old Plusnet site and all the address book details are there. Maybe the migration is still going, but just in case I have raised a ticket with greenby notifying them of the discrepancy. I'll let you know what they say. I also and very worried about the possible loss of my address book as I rely on it when sending emails. It was oh so easy with Plusnet wasn't it? 

I reread all these changes which are going on.

Newemail