Greenby Webmail Flakey
Well to bump/update my post.....
Having set the Anti-spam from 5 to 4 it is hard to say if that had any effect.
Because I am still seeing spam to the same three of my 8 mail;boxes (plus the mailbox that my wife uses so 4 out of the 9 mailboxes in total).
I have set up filter rules but some still comes through, requiring either a review of the current filter rules or simply en bloc transferring of the miss email marked as Spam to a 'to be checked folder' (to avoid the risk of missing the few 'mis-identified ones').
As I and others have mentioned...
In all the many years of being a PN customer I have never experienced such Spam problems including the slew of infected emails that my anti-virus software intercepted & cleaned.
Furthermore, the Greenby Ticket I raised on the 22nd December and bumped on the 6th January is still 'In progress' and remains unanswered to this date......with never an acknowledgement that it exists (other than the AI bots replies).
Though this is not a yet a customer paid for service, I can only surmise that PN have paid Greenby a not inconsiderable amount of money to provide this service but who is getting the value for money?
Highly questionable that the migrated customers are seeing actual benefits of the move at this time.
Talking of time, only time will tell if Greenby are listening and will improve the service to reduce (even better avoid) Spam getting through.......back to the good old days that we all enjoyed under PN ~ I live in hope 
It's about 24 hours now since I was migrated but my Thunderbird folders are all still missing and the only email I have received in my default inbox is the 'welcome' one from Greenby.
I logged-in to the Greenby website using my plusnet credentials and finally got through to the portal only to be met with a completely blank page!
I had to refresh it manually before I finally got into webmail and...there are NO emails to be found.
Is it likely they will appear before long?
I'm not exactly happy about this. I currently have no email and no way of accessing it. 
Just to update the above, My Thunderbird email has just started coming back to life though it looks like I will need to recreate my subfolders as they are all now missing.
To be fair, Thunderbird never worked 100% with plusnet email so here's hoping Greenby might even be an improvement. (😳).Time ill tell...🤔
The Greenby webmail portal is at least a bit more polished-looking than the old plusnet one.
Weirdly, I've just received an email from plusnet (dated ten minutes ago) which reads as follows:
Not using our outbound mail server? You'll find this useful.
We're about to upgrade the way our emails work, meaning if you currently send yours through a non-Plusnet server, we need you to check that your outgoing server settings are up to date. If you've never altered your outgoing server settings, you can ignore this. However, if you have, read on.
Your outbound mail server needs to be set to relay.plus.net to ensure your emails keep working after we've made our changes. If it's already set to that, or you just use webmail - great news, you don't need to worry.
Not set to relay.plus.net? You know what to do.
It's a little thing that will make things work a lot better.
Any questions? No need to call. Just take a look at our guide where you'll find everything you need to know.
Is this correct or relevant to Greenby?
@Bookworms wrote:
Weirdly, I've just received an email from plusnet (dated ten minutes ago) which reads as follows:
Not using our outbound mail server? You'll find this useful.
...
Any questions? No need to call. Just take a look at our guide where you'll find everything you need to know.
Hi @Bookworms
Guessing the words "our guide" in the e-mail, was linked to a page on the PN portal (?)
If you could post the address of that page, here, that would be appreciated, thanks
.