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Gmail issue

Townman
Superuser
Superuser
Posts: 28,284
Thanks: 12,657
Fixes: 237
Registered: ‎22-08-2007

Re: Gmail issue

‎22-10-2025 7:47 PM

Cutting things short: does Plusnet host your domain?

If yes, then use the add spf records fudge; if no then create a DNS record in your registrar’s system.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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Surfer
Rising Star
Posts: 387
Thanks: 20
Registered: ‎11-06-2008

Re: Gmail issue

‎23-10-2025 7:06 AM

As far as I am aware all my email goes through Plusnet and no issue except for Gmail.  I can receive Gmail, but cannot send Gmail as it bounces.  I use mail.plus.net for POP port 995 and SMTP relay.plus.net port 587 if that helps.

I am not very techy when it comes to this sort of issue so please bear with me.  Thanks.

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