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Email Blacklist

bungalow7
Browser
Posts: 1
Registered: ‎09-02-2021

Email Blacklist

Hi Guys

I wish to block messages from a specific email address. I have added it to my blacklist together with my own gmail address for testing purposes. The mailbox I am sending my test messages to is not a catch-all. All the tests messages are still arriving in the target plusnet mailbox 😞

My question is do I need to have the Spam protection "for all domains" ticked as active for Blacklisting to work?

Cheers

Stuart

1 REPLY 1
Townman
Superuser
Superuser
Posts: 19,259
Thanks: 7,844
Fixes: 91
Registered: ‎22-08-2007

Re: Email Blacklist

Hi Stuart,

A warm welcome to the forums.

Do you have a domain other than youraccount.plus.com on your account?

If yes, which domain is the sender you want to block using?

You need to look at the in bound email headers and check the FROM and REPLY-TO addresses.  If I recall correctly, it is the REPLY-TO address which needs to go in to the block list.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.