cancel
Showing results for 
Search instead for 
Did you mean: 

Email Account Only

Ytserg
Newbie
Posts: 3
Registered: ‎28-03-2017

Email Account Only

Hi, Is there anyone else out there that has an "email only" account with plusnet.

I have been having problems with being able to send messages. Some of my contacts have received the email but others have not. Has anyone else experienced this fault?

4 REPLIES 4
adrianscotter
Pro
Posts: 240
Thanks: 152
Fixes: 2
Registered: ‎28-10-2016

Re: Email Account Only

Hi there, normally, error 500 means you have authentication missing.  I don't use PN email only, but this error is a mail server error, not specifically PN.  Make sure you have put the correct settings in place for PN email requirements.  E.G., on my mail server I need full email address for user name, a password and the outgoing mail server requires authentication which, in my case, is email and password again.  Port numbers need to be correct (I don't know what PN use), mine are 465 and 993 with SSL encryption

Live long and prosper!
RobPN
Hero
Posts: 4,760
Thanks: 2,472
Fixes: 13
Registered: ‎17-05-2013

Re: Email Account Only

 

@adrianscotter

Post 1 mentions Error 550.

Post 2 refers  to Error 500.

 

Edit; corrected username post was directed at.

adrianscotter
Pro
Posts: 240
Thanks: 152
Fixes: 2
Registered: ‎28-10-2016

Re: Email Account Only

Sorry 550 Smiley

Live long and prosper!
dvorak
Moderator
Moderator
Posts: 28,385
Thanks: 6,221
Fixes: 1,451
Registered: ‎11-01-2008

Re: Email Account Only

Moderators Note.
Moved to email from chat.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'