Cannot Access Email on Plusnet Webmail, on Apple Mail or Login to Greenby

[#1]

Hi Everyone,

Does anyone have any idea how to access my greenby email? I cannot access my email on webmail or apple mail in order to get the email that Greenby would have sent me with details for logging in to my account on Greenby. This doesn't seem possible. Help! Does anyone have any ideas? Plusnet is not helping me at all. And it appears that one cannot get support via Greenby without an account. I am worried that I have been somehow hacked.

Many thanks in advance for any ideas.

[#2]

@Claude1 Are you sure you have been migrated? To log into the Greenby site use this link:https://greenby.com/  . The username is your PN  accountname, the password is  the one you use to access the member centre.

[#3]

When registering on the forums, you provided an account username. That particular username/email hasn't been transferred to Greenby yet - you may have more accounts though.

Edit: Have you opted out of transfer? 

[#4]

If you have not been migrated to Greenby, the Plusnet Members Centre email admin link is below : 

https://www.plus.net/manage_my_mail