Archived mailbox? Request for it to be unarchived here! (Part 2)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Archived mailbox? Request for it to be unarchi...
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @JoeTWO
That's also been raised and should be back within 5 working days
Help to unarchive and free my mailbox
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello
I think my mailbox went over the 1Gb size and it's been archived. Can anyone help in restoring this please?
Thanks
Pat
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My mailbox still hasn't been restored. I responded to a couple of PMs but ather than checking via Webmail regularly, have seen no changes nor received any notifications. Can you tell me what is happening? Thanks.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, that's the one. jk
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
a month ago - last edited a month ago by Baldrick1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Here's my best attempt at a screengrab:
Subject | Important information regarding your email account |
From | <Redacted>@plus.net |
To | <Redacted>@<Redacted>.plus.com |
Date | 2024-08-18 03:04 |
2024-05-15 18:02:46
We have therefore archived the contents of the mailbox, please note that new mails will continue to be received.
To stop this from happening going forward you need to access it and collect E-Mail at least once within a 90 day period.
If you would like your email restoring then please contact our support team by raising a ticket using the Help Assistant on our website:
https://portal.plus.net/
We will only keep archived email for a limited period of time, after which it will be permanently deleted.
Kind regards,
Plusnet customer support
https://portal.plus.net/
Hope that works OK
Many thanks - jk
Personal information removed from a public forum (to an area that staff can see).
Re: Help to unarchive and free my mailbox
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Help to unarchive and free my mailbox
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moved to its own topic and retitled
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please can you un-archive my mailbox that begins with 't'? Many thanks.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's been raised for you now and should be restored in the next five days at the latest
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello, it's three weeks since I asked for my mailbox to be unarchived. I was asked to PM you with details, which I did, but I've heard nothing back. I also posted this request earlier this week, but nothing. Can you tell me what's going on please.
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
4 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Apologies @stevel59
I'll respond to your PM shortly
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Matthew,
Thanks, but nothing has come through yet.
Any idea when they'll be restored?
Cheers,
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, could I get my emails restored, please? I archived a load thinking that would keep them safe, but I guess they were still on the server - I'll find another way in future!
Re: Archived mailbox? Request for it to be unarchived here! (Part 2)
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Adrasta requested for you now.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Archived mailbox? Request for it to be unarchi...