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Will this ever end?

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Hero
Posts: 4,513
Thanks: 1,493
Fixes: 43
Registered: ‎24-02-2012

Re: Will this ever end?

Just for info - the site is borked - again!!!! GRRRRRRRRR!!!!!!!

 

 

Now un-borked!! this is seriously silly. Khorus, GIVE US THE 'STABLE'? UPDATE!

John
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Community Gaffer
Community Gaffer
Posts: 3,461
Thanks: 5,793
Fixes: 116
Registered: ‎29-09-2011

Re: Will this ever end?

I'm really sorry this keeps happening guys, Khorus have at least identified the cause of the problem and it is indeed their end. 

As soon as I have any details on a more permanent fix I'll be happy to share them.

 Jono H
 Plusnet Community Manager
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Champion
Posts: 2,187
Thanks: 462
Fixes: 22
Registered: ‎06-01-2017

Re: Will this ever end?

Thanks for that Jono Smiley

 

It's the frustration of it all that gets to me - nowt personal Wink

 

Will the update be a completely new design, or just some spit and polish on this current format?

I have taken a look at the BT forum layout (still showing as Lithium mind you in the lower right of each pageRoll_eyes) and of the two, the PN one does seem to be the better one imho - why have a Ferrari when a Robin Reliant will still get you there Azn. If we are going for a new format then guess I'd get used to it too, just offering my opinion:)

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Community Gaffer
Community Gaffer
Posts: 3,461
Thanks: 5,793
Fixes: 116
Registered: ‎29-09-2011

Re: Will this ever end?

The design is our own and isn't being changed, it's just the behind the scenes that's being updated and like most updates, you shouldn't notice them if they're stable :S 

 

Don't worry I never take it personal Cheesy

 Jono H
 Plusnet Community Manager
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Champion
Posts: 2,187
Thanks: 462
Fixes: 22
Registered: ‎06-01-2017

Re: Will this ever end?

Thanks again Jono Smiley

Yes, "if" indeed Roll_eyes

 

(I knew you wouldn't, but thought I let you know, again)

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Champion
Posts: 2,187
Thanks: 462
Fixes: 22
Registered: ‎06-01-2017

Re: Will this ever end?


@JonoH wrote: snipped

it's just the behind the scenes that's being updated and like most updates, you shouldn't notice them if they're stable :S 


I shouldn't be seeing the users online with the odd layout via the community home page, but I currently am and guess an update may be the cause of this?Roll_eyes

 

(let's see if others see the same later on or not)

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Plusnet Staff
Plusnet Staff
Posts: 106
Thanks: 14
Fixes: 2
Registered: ‎07-04-2007

Re: Will this ever end?

Hi @DS 


Same here, saying cannot load widget. I'll message Jono so he sees it in the morning Smiley

 


If this post resolved your issue please click the 'This fixed my problem' button
 Jon Smith
 Plusnet Infrastructure Operations Professional
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Champion
Posts: 2,187
Thanks: 462
Fixes: 22
Registered: ‎06-01-2017

Re: Will this ever end?

Phew, kinda glad you're seeing it too Jon.

(it's normally just the LithiumSR ID that shows as connected when this happens, but there is another one this time too)

 

Thanks for replying and for giving Jono a nudge Smiley

 

edit. Checking again when logged in and it presents them normally, so it's only when logged out

(when logged in):

3 but 4.PNG

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Plusnet Staff
Plusnet Staff
Posts: 106
Thanks: 14
Fixes: 2
Registered: ‎07-04-2007

Re: Will this ever end?

Hi @DS 

Yes, same behaviour here. I logged in to reply to you. Very strange. 

I'll make sure to pass this on, too Smiley


If this post resolved your issue please click the 'This fixed my problem' button
 Jon Smith
 Plusnet Infrastructure Operations Professional
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Community Gaffer
Community Gaffer
Posts: 3,461
Thanks: 5,793
Fixes: 116
Registered: ‎29-09-2011

Re: Will this ever end?

We've had some work performed on the community and we're told these issues should now finally be resolved once and for all. If it happens again please let me know.

Thanks for your patience

 Jono H
 Plusnet Community Manager