Site Errors (Slow pages, slow posting, connection reset, uploads failing)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Re: Site Errors (Slow pages, slow posting, connect...
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 12:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 12:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 12:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 2:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 5:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Kelly Next week if I can.
Next week is here
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 6:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Plusnet Jobsbody
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Anotherone
Quote from: Kelly Next week if I can.
Next week is here
Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 6:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Several disconnects over the weekend, but as usual things returned to normal after 5 - 15 Minutes. Frustrating but normal.
Yesterday evening around 21:00 another disconnect, but 'prodding FF'; closing the tab etc failed to fix it. Checked router TG585 v7 which reported connection OK as far as PN DNS Servers. 'Disconnect ' and 'Connect' at Router didn't have any effect. Tried 'ping'; nslookup and Tracert in Command Window to BBC.co.uk and other sites - normal responses received but no connection to web sites. Other things to do, so left it overnight ready to do more work this morning. Surprise, Surprise! Working normally.
Today at around 15:00 similar to yesterday. Similar results, except that a Router Restart seems to have cleared it. For now.
I guess I've now got to get into full diagnostic preparation mode as part of each internet session. It all seems so valueless given that so many others are experiencing similar issues and have been for many months - Yet Plusnet do not appear to be fully engaged in getting a resolution in place.
As an ex techie I expect there to be sporadic problems on individual connections, but this ongoing issue looks more like something in the Plusnet Core network.
My Plusnet connection is now so unreliable (in my terms) to be safe enough to do Server Side changes or more than simple changes on the Websites I look after. Now resorting to only slightly dodgy 2G Mobile connection.
Ain't life a [Censored] sometimes
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Townman Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.
There is no expectation
Quote from: Kelly I'm on holiday today.... hangover recovery day!
You cheapskate, you didn't buy me one
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 8:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@anotherone not sure why a new thread would help? Over the months I've followed this thread, I have seen most of the same symptoms, but been one of the 'lucky' ones not seeing major disruption - until last week.
Extract from router
Connectivity to Gateway (195.166.128.195) (PTN AG02) Both occasions this evening)
Enabled/OKConnectivity to DNS Server 1 (212.159.6.9)
Enabled/OKConnectivity to DNS Server 2 (212.159.6.10)
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 11:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
11-08-2014 11:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
12-08-2014 11:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)
12-08-2014 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Anotherone
Quote from: Townman Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.
There is no expectationand actually it lasts until Sunday to be pedantic.
As a pedant too, I would agree, but being pragmatic, given CRT / DCT don't work weekends, to all practical interns and purposes, there is now just three and a half days left within which "an update 'next' week" can be delivered.
In the meantime the forum remains pee poor - I note that the mods are on the forums much less than usual - is there a cause and effect here?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Community Site Feedback
- :
- Re: Site Errors (Slow pages, slow posting, connect...
