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Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Starting a new thread with a clear title to attract attention.
We've made changes to the way the load balancers in front of the servers work.
I'm hopeful that this will have solved some of the issues we've seen about connection reset errors, posts taking ages, images not uploading and random errors in router logs.
Can you let me know if you've seen improvements to this?
Kelly Dorset
Ex-Broadband Service Manager
403 REPLIES 403
Townman
Superuser
Superuser
Posts: 23,780
Thanks: 10,052
Fixes: 172
Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Morning Kelly,
Initial impression is that things are much improved.  The forum is much more responsive today.
That said I have seen one "more than one list in 5 seconds from your IP address" graving just pressed post after spending 5 minutes writing a reply.  Will monitor for a repeat.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

picbits
Rising Star
Posts: 3,435
Thanks: 23
Registered: ‎18-01-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Usually it dies when I upload a picture - here goes .......
picbits
Rising Star
Posts: 3,435
Thanks: 23
Registered: ‎18-01-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Yup - that seemed to work although it was a bit slow.
Nine Inch Nails concert by the way 😛
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Townman
Morning Kelly,
Initial impression is that things are much improved.  The forum is much more responsive today.
That said I have seen one "more than one list in 5 seconds from your IP address" graving just pressed post after spending 5 minutes writing a reply.  Will monitor for a repeat.
Kevin

I've seen one of those too... Hmm.  Keep your eye out, that suggests some awry (but different)
Kelly Dorset
Ex-Broadband Service Manager
picbits
Rising Star
Posts: 3,435
Thanks: 23
Registered: ‎18-01-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I thought the 5 second thing was just me - it happened around 10-15 seconds after posting the picture.
First time I've seen it on this forum - I don't type that quickly !
Townman
Superuser
Superuser
Posts: 23,780
Thanks: 10,052
Fixes: 172
Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

DomS,
I recall seeing it years ago as a facet of double-post inhibition - something which seems to have been dysfunctional of recent times.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gus
Aspiring Pro
Posts: 3,240
Thanks: 34
Fixes: 3
Registered: ‎31-07-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Painfully slow checking my post history via my profile on the first attempt when clicking Show the last posts of this person.
FTTP 500 regrade from Tues 28th November
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

We've rolled back the config changes  Embarrassed  I'm concerned about the double post stuff triggering.  Ops are looking again at it now.
Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Any feedback on performance over the last week?
Kelly Dorset
Ex-Broadband Service Manager
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

not very good in general with several database not found type errors
picbits
Rising Star
Posts: 3,435
Thanks: 23
Registered: ‎18-01-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I've had no issues but not uploaded anything.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

First post with image no problem if a bit slow
Edited post with additional image - usual problem - see screen cap where the second image is there but the original window is still not doing anything
and this post had the same problem - it is still showing as connecting while I am typing this
Townman
Superuser
Superuser
Posts: 23,780
Thanks: 10,052
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Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Forums seem somewhat sluggish this morning.  Saw a "session has timed out" whilst I was posting, even though I have "stayed logged in" set.  Not seen this for a good while.
What is the state of the fixes which were backed out please?

Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.