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Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

How strange, now in the last 10 minutes it's suddenly improved.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

And now it's bad again.
Anonymous
Not applicable

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

It's like that all the time,  day or night,  any day of the week,  busy or idle,  there seems to be no pattern to when it's good or bad  Undecided
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

@02:45 after refreshing Chitchat by pressing F5

Anotherone
Champion
Posts: 19,107
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Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Kelly
Next week if I can.

Next week is here  Wink
Kelly
Hero
Posts: 5,498
Thanks: 373
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Registered: ‎04-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I'm on holiday today.... hangover recovery day!
Kelly Dorset
Ex-Plusnet Jobsbody
Townman
Superuser
Superuser
Posts: 28,174
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Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Anotherone
Quote from: Kelly
Next week if I can.

Next week is here  Wink

Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Becoming increasingly frustrated by lack of any measurable progress on this long running problem.
Several disconnects over the weekend, but as usual things returned to normal after 5 - 15 Minutes.   Frustrating but normal.
Yesterday evening around 21:00 another disconnect,  but 'prodding FF';  closing the tab etc failed to fix it.   Checked router TG585 v7 which reported connection OK as far as PN DNS Servers.  'Disconnect ' and 'Connect' at Router didn't have any effect.  Tried 'ping'; nslookup and Tracert in Command Window to BBC.co.uk and other sites - normal responses received  but no connection to web sites.   Other things to do, so left it overnight ready to do more work this morning.   Surprise, Surprise!   Working normally.
Today at around 15:00 similar to yesterday.   Similar results, except that a Router Restart  seems to have cleared it.  For now.
I guess I've now got to get into full diagnostic preparation mode as part of each internet session.   It all seems so valueless given that so many others are experiencing similar issues and have been for many months - Yet Plusnet do not appear to be fully engaged in getting a resolution in place.
As an ex techie I expect there to be sporadic problems on individual connections, but this ongoing issue looks more like something in the Plusnet Core network.
My Plusnet connection is now so unreliable (in my terms) to be safe enough to do Server Side changes or more than simple changes on the Websites I look after.  Now resorting to only slightly dodgy 2G Mobile connection.
Ain't life a [Censored] sometimes  Grin
Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
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Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Nice post Maurice, but was this the right thread for it? I wonder if a new thread on Broadband and Routers might be a good idea to dig into your problem a bit more, and perhaps you could say which DNS servers you've got specified.
Quote from: Townman
Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.

There is no expectation Roll_eyes and actually it lasts until Sunday to be pedantic.

Quote from: Kelly
I'm on holiday today.... hangover recovery day!

You cheapskate, you didn't buy me one  Grin Tongue
MauriceC
Resting Legend
Posts: 4,085
Thanks: 913
Fixes: 17
Registered: ‎10-04-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Just occurred again, but this time a simple disconnect / connect cleared it?  Command line stuff works as expected.
@anotherone  not sure why a new thread would help?  Over the months I've followed this thread, I have seen most of the same symptoms, but been one of the 'lucky' ones not seeing major disruption  -  until last week.
Extract from router      
        Connectivity to Gateway (195.166.128.195)                      (PTN AG02)  Both occasions this evening)
Enabled/OKConnectivity to DNS Server 1 (212.159.6.9)
Enabled/OKConnectivity to DNS Server 2 (212.159.6.10)

Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anotherone
Champion
Posts: 19,107
Thanks: 457
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Registered: ‎31-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

It's just that I'm getting confused as this thread is about the problems with the Community Site and these forums. Are the Websites you refer to on the cgi platform?
VileReynard
Hero
Posts: 12,616
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Registered: ‎01-09-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Just got a "connection reset" whilst looking at this thread.  Cry

"In The Beginning Was The Word, And The Word Was Aardvark."

TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Hopefully it won't be much longer for a report on a fix, in a timely manner
Oldjim
Resting Legend
Posts: 38,458
Thanks: 741
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Registered: ‎15-06-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

I really hope so as it is like treacle this morning and that is just switching between pages not posting
Townman
Superuser
Superuser
Posts: 28,174
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Registered: ‎22-08-2007

Re: Site Errors (Slow pages, slow posting, connection reset, uploads failing)

Quote from: Anotherone
Quote from: Townman
Yes, but it lasts until Friday, so there's still 4 more days left to meet the set expectation.

There is no expectation Roll_eyes and actually it lasts until Sunday to be pedantic.

As a pedant too, I would agree, but being pragmatic, given CRT / DCT don't work weekends, to all practical interns and purposes, there is now just three and a half days left within which "an update 'next' week" can be delivered.
In the meantime the forum remains pee poor - I note that the mods are on the forums much less than usual - is there a cause and effect here?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.