PMs
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PMs
03-08-2017 7:11 AM
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Is there a way to know if someone has read a PM?
Re: PMs
03-08-2017 8:10 AM
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Re: PMs
03-08-2017 8:21 AM
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Though since the text of the PM is also emailed out, it might have been read in the email only, which wouldn't set that timestamp, and there wouldn't be anyway to tell.
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Re: PMs
04-08-2017 8:31 AM
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Is the disclosure of the read date / time very new? I do not recall it being there after the last Lithium update which re-instated the emboldening of unread PMs ... which has again vanished!
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Re: PMs
04-08-2017 9:48 AM
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Re: PMs
04-08-2017 10:21 AM
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It comes and it goes. If privacy is (was) the concern then the "improvement" sure blows that out of the water...
The 'when read' is now very clearly and helpful disclosed ... what has changed (within the last few days) is that UNread sent PMs are no longer emboldened again.
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Re: PMs
04-08-2017 10:37 AM
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I didn't even know that existed @Townman otherwise I would have made it look a bit better. It must have been added recently - we had a software upgrade last week.
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Re: PMs
04-08-2017 10:52 AM
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At the risk of yet again getting on to the same thorny subject I do get very concerned that Lithium do things to this environment that you are not aware of. As best as I can recall, emboldening of unread sent PMs was still functional early THIS WEEK.
...and to throw petrol on to the fire ... just now on staging ...
... which might imply that some changes are not being taken via staging!
@LouisaMartin and @PlusnetLiam - tagged for visibility.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: PMs
09-08-2017 1:08 PM
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Purely for information... looks as though there are more changes in this space ... I now have PMs which I believe to be unread (do not have a read date/time) some of which display emboldened and some which do not.
Picking you your comment of "If you'd known about the content change you would have formatted it better..." Kelly's avatar seems to mess with your artistry!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: PMs
09-08-2017 2:39 PM
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