Old, read, posts appearing as 'new'
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Re: Old, read, posts appearing as 'new'
29-03-2026 3:16 PM
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@James_B I know, from past experience, that getting a straight and truthful answer from Khorus is like getting blood out of a stone, but would you like to poke them - again?
This situation is ridiculous, and we have already provided evidence.
Re: Old, read, posts appearing as 'new'
30-03-2026 11:43 AM
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Sorrt to bang on about this, @James_B , but today is like Groundhog Day - every time I come back to the forum, I get an increasingly long list of 'unread posts' - including some of my own - that are NOT unread!
Re: Old, read, posts appearing as 'new'
30-03-2026 11:48 AM
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It's looking like it could be a platform wide issue, @jab1
I'll let you know as soon as I get an update on the ticket.
James
Re: Old, read, posts appearing as 'new'
30-03-2026 11:49 AM
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It's been OK for me this morning @jab1 ... so far!
Re: Old, read, posts appearing as 'new'
30-03-2026 11:50 AM
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@James_B Thank you. Presumably your 'award winning' providers do employ qualified staff?
Re: Old, read, posts appearing as 'new'
30-03-2026 11:51 AM
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Re: Old, read, posts appearing as 'new'
30-03-2026 1:30 PM
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But that didn't last long, it's now back to "ridiculous". ![]()
Re: Old, read, posts appearing as 'new'
30-03-2026 7:53 PM
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Unless I'm going blind or missing something, another 'platform error' has just surfaced this evening - now you can't see whose online - although what you could see was a little deceptive, as the list only showed those who had logged in in the last hour.
Seriously, @James_B , have your lords and masters decided to 'encourage' Khorus to make the forum increasingly less useful, or have they taken it upon themselves?
Re: Old, read, posts appearing as 'new'
30-03-2026 7:56 PM
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Maybe scratch the above post - it appears that element has partially returned.
Re: Old, read, posts appearing as 'new'
30-03-2026 9:21 PM
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It has partially returned - you cannot hover over the avatar and read the users forum name - not a big problem when there is a picture on it, but a pain when it is just the default silhouette.
Re: Old, read, posts appearing as 'new'
31-03-2026 10:14 AM
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Are you still seeing the avatar issue, @jab1?
It's working at my end on Edge but can test other browsers if you're still seeing it.
James
Re: Old, read, posts appearing as 'new'
31-03-2026 10:19 AM
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@James_B No - the avatar issue seems to have resolved itself overnight, but was still there at about 11PM when I switched off.
Re: Old, read, posts appearing as 'new'
31-03-2026 12:12 PM
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Avatar rendition issues come and go … much like the wind; no one knows where it comes from nor where it goes to.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Old, read, posts appearing as 'new'
02-04-2026 8:55 AM
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Re: Old, read, posts appearing as 'new'
02-04-2026 9:43 AM
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@bobpullen And strangely, I didn't see it all day yesterday, and (so far) not today.
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- Re: Old, read, posts appearing as 'new'