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Error with notification count

dvorak
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Re: Error with notification count

Agreed, it's been fine for me for the last few days.
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RealAleMadrid
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Re: Error with notification count

@dvorak @jab1  Sorry to disappoint you, it's not fixed for me and has been stuck on 101 for an unknown time, possibly weeks but it doesn't bother me as I rarely look at notifications.

jab1
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Re: Error with notification count

Sorry, @RealAleMadrid  - I was hoping nobody was going to say that. 😞

John
Townman
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Re: Error with notification count


@RealAleMadrid wrote:

... but it doesn't bother me as I rarely look at notifications.


But the count is not reset until you look at the notifications page.  Therefore it might well be fixed for you too!

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Strat
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Re: Error with notification count

I didn't like to say anything and push my luck but it's working for me now.

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JonoH
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Re: Error with notification count

It's been fine for me for a little while, Khoros still haven't closed the case though. nor have I had an update.

 Jono H
 Plusnet Community Manager
jab1
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Re: Error with notification count


@JonoH wrote:

 nor have I had an update.


What a surprise. 😉

John
dvorak
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Re: Error with notification count

Well I just refreshed the page on my laptop today and instead of seen no notification count (viewed them on my phone) I was met with 101 Sad
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jab1
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Re: Error with notification count

Weird, @dvorak - mines been correct since posted my 'think it's fixed' comment Huh

John
JonoH
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Re: Error with notification count

I've today been informed by our suppliers that various incremental rollouts have fixed the issue, but that the last 2 patches required to completely fix the issue have not been rolled to our instance yet.

I imagine I'm waiting for one to be rolled whilst the other is in testing, awaiting a rollout plan. 

Sorry for the delay

 Jono H
 Plusnet Community Manager
npr
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Re: Error with notification count

Thanks, haven't seen this issue for a few weeks now. 👍

Townman
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Re: Error with notification count

@JonoH

Room 101 is back again for me this morning.

Change control issues again at “best in the industry” HQ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

JonoH
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Re: Error with notification count

Nothing im aware of. I have no problem on my work laptop (Edge) or my home PC Chrome/Brave if others are seeing it though, and it's not just a one off I'll of course re-raise it.

 Jono H
 Plusnet Community Manager
jab1
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Re: Error with notification count

Didn't see anything untoward this morning - notifier said 2, and there were 2.

John
JonoH
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Re: Error with notification count

I just had 101 notifications.

 

I'll raise it again tomorrow. Sorry all.

 Jono H
 Plusnet Community Manager