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Error with notification count

Mook
Seasoned Champion
Posts: 1,266
Thanks: 870
Fixes: 9
Registered: ‎27-12-2019

Error with notification count

When I arrived on the site this morning I was greeted with this:

Notifications.png

I looked through the pages on posts then checked my notifications. But there was nothing new, well nothing obvious and this had the effect of clearing the count. But on coming back I see it's returned.

Any thoughts?

 

213 REPLIES 213
Nibiru
Community Veteran
Posts: 5,797
Thanks: 426
Fixes: 12
Registered: ‎11-08-2007

Re: Error with notification count

I had exactly the same, 101 notifications - but nothing new.

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Nibiru
Community Veteran
Posts: 5,797
Thanks: 426
Fixes: 12
Registered: ‎11-08-2007

Re: Error with notification count

So it's another new day and the 101 Notifications are back -

 

Screenshot_2021-10-23 Plusnet Community.png

 

Looking at the detailed view of my notifications I see this -

 

Screenshot_2021-10-23 Plusnet Community - detail.png

 

But if I click on "My notifications (101)", there are no new forum posts to view !, and the count gets reset -

Screenshot_2021-10-23 Plusnet Community - after.png

Screenshot_2021-10-23 Plusnet Community - detail after.png

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
billnotben
Community Veteran
Posts: 7,620
Thanks: 2,129
Fixes: 2
Registered: ‎23-09-2010

Re: Error with notification count

Even when you get rid of them they come back the next day.

 

It's no longer a notification of new posts. It's a notification of all the posts you have replied to over the past several months.

Nibiru
Community Veteran
Posts: 5,797
Thanks: 426
Fixes: 12
Registered: ‎11-08-2007

Re: Error with notification count


@billnotben wrote:

 

It's no longer a notification of new posts. It's a notification of all the posts you have replied to over the past several months.


 

How did you come to that conclusion ?

If that was true, what are the chances that @Mook and I have both replied to exactly 101 posts ?

besides if I go back 101 replies that I've posted then that date would be 19th March 2019 which doesn't seem to be a special date or anything.

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
JayG
Pro
Posts: 1,140
Thanks: 143
Fixes: 6
Registered: ‎30-10-2011

Re: Error with notification count

In my case at least, it's the total number of notifications received, not the number of replies over a given period (I've counted them!)

billnotben
Community Veteran
Posts: 7,620
Thanks: 2,129
Fixes: 2
Registered: ‎23-09-2010

Re: Error with notification count


@Nibiru wrote:

How did you come to that conclusion ?


 

By counting them. No I do not have 101. And I said several not seven.

 

Any other questions.

 

And it seems to have cleared up for me at the moment. Good that means no more confrontational replies.🐶woof

billnotben
Community Veteran
Posts: 7,620
Thanks: 2,129
Fixes: 2
Registered: ‎23-09-2010

Re: Error with notification count

And now it's back again.😣

Mook
Seasoned Champion
Posts: 1,266
Thanks: 870
Fixes: 9
Registered: ‎27-12-2019

Re: Error with notification count

Again this morning and indeed every morning since I reported it. Is anyone actually taking this seriously?

RobPN
Hero
Posts: 4,793
Thanks: 2,503
Fixes: 13
Registered: ‎17-05-2013

Re: Error with notification count

I'm seeing it for the first time this morning.

Townman
Superuser
Superuser
Posts: 20,230
Thanks: 8,233
Fixes: 105
Registered: ‎22-08-2007

Re: Error with notification count

I saw it too for the first time today - 101 reported - just two new notifications.

Any correlation to anything is pure coincidence.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

seebee
Rising Star
Posts: 58
Thanks: 35
Fixes: 7
Registered: ‎08-07-2017

Re: Error with notification count

I've noticed the same for the last few days, apart from my number is 42 ! (I checked, 42 is the total number of entries in my notification screen).

Going into notifications show no real new ones, the count then disappears, and comes back the next day.

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,925
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Registered: ‎21-04-2017

Re: Error with notification count

I saw 101 yesterday too but not since 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
Nibiru
Community Veteran
Posts: 5,797
Thanks: 426
Fixes: 12
Registered: ‎11-08-2007

Re: Error with notification count

Now on the fifth day of seeing 101 notifications each morning   🙄

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
billnotben
Community Veteran
Posts: 7,620
Thanks: 2,129
Fixes: 2
Registered: ‎23-09-2010

Re: Error with notification count

It's curious how, though people have different notification number errors, the number for them seems to stay the same. Mines always twenty something. I can't help wondering, considering the timing, if these phantom notifications have anything to do with the now phantom general chat board.

 

If that's the case the cure is simple, just reinstate that board.😀