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Latest Plusnet News

Seasoned Champion
Posts: 1,177
Thanks: 608
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Registered: ‎25-09-2015

Latest Plusnet News

I'm just wondering what the point of the "Latest Plusnet News" forum is?

The subtitle is  "All the latest happenings here at Plusnet including bits from our blog" - but there has only been 4 topics posted in the past 5 years.

I'm aware that quite a lot has happened - e.g. the abolition of Business broadband,, the removal of Chat as a means of contacting staff, introduction of FTTP, massive price rises etc. - that has not been mentioned at all. If that forum isn't used by Plusnet wouldn't it be better to get rid of it and make it clear that news is (maybe?) to be found elsewhere.

Posts: 22,724
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Registered: ‎22-08-2007

Re: Latest Plusnet News

There are a few under utilised really good idea pigeon holes!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.