Ambiguous notifications count

Townman · ‎22-08-2007

For the benefit of others following this thread, thank you for the PM advising that the vendor is digging further into the issue.

I have replied to the PM. I am wondering if this post might change the count I see from ...

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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Townman · ‎22-08-2007

Predictably, it did...

There are 58 of one (or more) type(s) of notification now not being counted.

Is the time stamp on the previous post "near enough" for the vender as requested in the PM?

Time zone is UK / London / BST.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

Refreshing at 5 minute intervals since the above post has not seen the count to return to 101 ... perhaps it needs to be left a while longer?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

Now 17:36..

At sometime in the last 48 minutes, the higher count was "restored"...

Please advise on further evidence I can gather on this reproducible issue ... or arrange a diagnostic session with the vendor so that they can query the servers, see a high count, and then I make a post ... and they can re-query the servers.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

Following the above advisory ... it is again different!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

Higher count restored in 20 minutes.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.