Account Deletion
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Re: Account Deletion
09-04-2024 2:29 PM
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Re: Account Deletion
09-04-2024 6:17 PM
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And neither is JonoH - you might have notice that his ranking / role is no longer staff.
@NickBS - does this role now fall into your remit?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Account Deletion
10-04-2024 9:11 AM
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Re: Account Deletion
29-07-2024 9:13 PM
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Hi,
Would it be posible to also delete my account as I no longer have a use for it either?
Kind regards
Re: Account Deletion
29-07-2024 10:51 PM
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@Anonymous wrote:Would it be posible to also delete my account
Request for @NickBS to action (both), thanks.
.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: Account Deletion
30-07-2024 9:16 AM
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These are taken care of.
Re: Account Deletion
20-09-2024 10:19 AM
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Years ago I had a Plusnet Community account with my email address, gavin@wra1th.plus.com as my username. Then the rules changed and this became an illegal username. But when I tried to create a new account for myself, as GCW, the system would not let me, saying that an account with my email address already existed. So please can you delete all accounts having my email address except for GCW? I created this account, for GCW, with a different email address. Thanks.
Re: Account Deletion
20-09-2024 10:29 AM
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@GCW wrote:
the system would not let me, saying that an account with my email address already existed. So please can you delete all accounts having my email address except for GCW?
Several years ago I came across the same problem on a different forum. My workaround was to change the email address for the account with the username I wanted to drop.
Re: Account Deletion
20-09-2024 1:33 PM
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Thanks. In effect that is what I did. I used a gmail address that redirects to my permanent email address.
Re: Account Deletion
30-09-2024 2:58 PM
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@GCW wrote:
Years ago I had a Plusnet Community account with my email address, gavin@wra1th.plus.com as my username. Then the rules changed and this became an illegal username. But when I tried to create a new account for myself, as GCW, the system would not let me, saying that an account with my email address already existed. So please can you delete all accounts having my email address except for GCW? I created this account, for GCW, with a different email address. Thanks.
You should be able to update your email address now to your original email on the @GCW username account.
Re: Account Deletion
4 weeks ago
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Would you mind deleting my account please. I haven't been a customer for years and I want my username to stop popping up in search results. Thanks.
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