Another 'feature' removal

[#1]

Just noticed that the 'Top fix authors' panel has 'disappeared' from the display - is this another 'improvement' or another action designed to nobble the forum?

[#2]

Hi @jab1,

Looks like a bug - no fix leader board data is pulling through when I check.

I'll raise a ticket now.

Thanks for flagging.

James

[#3]

Cheers, @James_B 

[#4]

@James_B Any response from the 'industry-leading' hosts ?

[#5]

Hi @jab1,

The data issue was resolved late last night so I'm hoping it should start pulling through.

I'll keep an eye on it and raise a new ticket if needed.

James

[#6]

Well, @James_B , it is still a big white space on my machine, but I'll try logging out of the forum and back in later - I usually leave myself logged in, so maybe that is why I see no change, but as I clear everything each night before shutdown...

[#7]

No, it's still missing for me on a fresh login too @jab1 

I just want to give it 24 hours or so to allow the fix rollout to reach our instance.

James

[#8]

OK, I'll recheck and advise tomorrow morning.

[#9]

Thanks

James

[#10]

@James_B Still not sorted - you need to be a little more forceful.😁

[#11]

When the objective is to nail a jelly to the wall, being forceful can be counter productive.  Experience suggests that the best in industry are more wobbly than a Sunday trifle.

[#12]

Didn't think of that, @Townman .😁

[#13]

New ticket raised @jab1. I'm hoping it will be fixed in the next maintenance window.

James

[#14]

When is this 'next maintenance window' likely to be, @James_B ? Also, out of interest, do our 'industry-leading' hosts not have change logs to enable swift resolutions of instances such as this?

[#15]

Hi @jab1,

It'll either be today or next Monday depending on timings.

It's not related to a change - the leader board is still present in our staging environment. Backend cache has been cleared and and plugins reloaded without success. Next step is a full platform restart in the maintenance window.

In the meantime you can view the leader board here -  Top Fix Authors Leaderboard - Plusnet Community.

James