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Gateway Checker Update

goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: ‎09-06-2013

Re: Gateway Checker Update

just to let you know TBB now says I am on plusnet  but speedtest.net not sorted it yet
Community Gaffer
Community Gaffer
Posts: 13,582
Thanks: 1,267
Fixes: 103
Registered: ‎04-04-2007

Re: Gateway Checker Update

OT: It will take speedtest.net a couple of weeks at least, due to how often the database they depend on is updated.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Gateway Checker Update

Thanks Bob.
Though misidentification of ISP is a different issue from the main purpose of this thread, the original post started with reporting a Checker problem (our Rackspace service provider added several extra hops to the trace causing the checker to stop searching too soon)..I fixed the latter at the weekend; and the former is on the way to being resolved so concluding the issue here is not unreasonable. Smiley
David
David
foss
Hooked
Posts: 9
Registered: ‎16-06-2015

Re: Gateway Checker Update

Getting this tonight on the Gateway Checker. Also seems to be an issue with pages loading slowly and missing images. Tbb speedtest shows no issues, good speeds 1X, 6X and upstream is fine.

    ae-1.r00.londen10.uk.bb.gin.ntt.net (129.250.3.31) 5.587 ms
    82.112.101.74 (82.112.101.74) 3.204 ms
    166-49-211-245.eu.bt.net (166.49.211.245) 4.653 ms
    109.159.254.143 (109.159.254.143) 7.481 ms
    peer1-xe2-1-0.telehouse.ukcore.bt.net (109.159.254.136) 5.633 ms
    195.99.126.139 (195.99.126.139) 4.419 ms
    link11-central10.pcl-gw01.plus.net (84.93.249.212) 3.890 ms
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Gateway Checker Update

Thanks, that is on the list to be corrected.
According to Bob,that gateway is ptn-bng01. There is at least one mention on other boards of performance issues on that gateway. For example here.
David
David
jono
Rising Star
Posts: 242
Thanks: 2
Fixes: 1
Registered: ‎24-01-2008

Re: Gateway Checker Update

Hi I've got this message when checking gateway
    195.99.126.139 (195.99.126.139) 3.219 ms
    link11-central10.pcl-gw01.plus.net (84.93.249.212) 4.704 ms
jono
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Gateway Checker Update

Thanks, that gateway is ptn-bng01. On the list to have its DNS entry updated.
David
David
goatty2
Rising Star
Posts: 187
Thanks: 3
Fixes: 1
Registered: ‎09-06-2013

Re: Gateway Checker Update

just been on gateway checker
    core3-te0-0-0-15.faraday.ukcore.bt.net (213.121.193.164) 3.074 ms
    acc2-10GigE-0-1-0-1.l-far.21cn-ipp.bt.net (109.159.249.146) 4.144 ms
    195.99.126.99 (195.99.126.99) 3.424 ms
    ae1.ptw-cr02.plus.net (195.166.129.2) 15.522 ms
    ae2.ptw-cr01.plus.net (195.166.129.4) 3.832 ms
    link3-central10.pcl-gw01.plus.net (84.93.249.196) 4.568 ms
been onTBB and still on same isp
Superuser
Superuser
Posts: 9,926
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Gateway Checker Update

Thanks. That gateway IP is on the list to have its identification corrected.
David
David
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Gateway Checker Update

I just got this ? for some reason connection dropped at 22.15 last night
Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.
Posting the following information as a reply to the Gateway Checker Update topic in the Community Announcements forum will help us to diagnose the problem.
    195.99.126.139 (195.99.126.139) 2.477 ms
    ae2.ptw-cr02.plus.net (195.166.129.5) 4.562 ms
    ae1.pcl-cr02.plus.net (195.166.129.3) 2.983 ms
    link3-central10.pcl-gw01.plus.net (84.93.249.164) 4.135 ms
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bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: ‎04-09-2014

Re: Gateway Checker Update

Im getting this

    core3-hu0-3-0-0.faraday.ukcore.bt.net (213.121.193.160) 3.177 ms
    acc2-10GigE-0-3-0-1.l-far.21cn-ipp.bt.net (109.159.249.170) 4.428 ms
    195.99.126.99 (195.99.126.99) 2.989 ms
    ae1.ptw-cr02.plus.net (195.166.129.2) 2.571 ms
    link12-central10.pcl-gw02.plus.net (84.93.249.54) 22.198 ms
Community Veteran
Posts: 5,228
Thanks: 495
Fixes: 22
Registered: ‎10-06-2010

Re: Gateway Checker Update

It'd be nice if Plusnet also added some reverse DNS entries for the IP addresses you get in outbound traceroutes or from your router. I'm collecting an increasing list of IPs that are more difficult to work out yourself.
I think I've deduced the gateways correctly for these IPs:
195.166.130.179 pcl-bng04
195.166.130.192 ptn-bng02
195.166.130.205 ptw-bng02
195.166.130.211 ptn-bng01
195.166.130.216 ptw-bng01
195.166.130.220 ptn-bng01
bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: ‎04-09-2014

Re: Gateway Checker Update

Any chance plusnet can fix the Gateway Checker or what.
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Gateway Checker Update

There is nothing wrong with the Gateway checker. It is the lack of rDNS entries for the Gateways that means their names aren't returned by the checker.
CJC1942
Grafter
Posts: 35
Registered: ‎02-08-2007

Re: Gateway Checker Update

Reporting as requested.

    core1-te0-0-0-10.ealing.ukcore.bt.net (109.159.254.97) 4.995 ms
    peer6-te0-10-0-20.telehouse.ukcore.bt.net (109.159.254.255) 4.046 ms
    195.99.126.183 (195.99.126.183) 3.622 ms
    link12-central10.pcl-gw02.plus.net (84.93.249.54) 5.272 ms
CJC1942