Caller ID not working

[#1]

My phone line has finally switched to Plusnet after 3 months of issues, however I have noticed that caller ID isnt working. 

Can someone from plusnet please fix this asap

[#2]

Hiya @CRT1, thanks for getting in touch. I am really sorry to hear of the issues faced with switching to us and that caller display is now not working.

It looks like the features on the account weren't live on the back end system so have now placed an order to add these for you, this should complete within 24 working hours.

Please do just get back to me should you have any further queries or issues.