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Caller ID not working

CRT1
Newbie
Posts: 1
Registered: Friday

Caller ID not working

My phone line has finally switched to Plusnet after 3 months of issues, however I have noticed that caller ID isnt working. 

 

Can someone from plusnet please fix this asap

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,019
Thanks: 394
Fixes: 89
Registered: ‎07-12-2017

Re: Caller ID not working

Hiya @CRT1, thanks for getting in touch. I am really sorry to hear of the issues faced with switching to us and that caller display is now not working.

 

It looks like the features on the account weren't live on the back end system so have now placed an order to add these for you, this should complete within 24 working hours.

 

Please do just get back to me should you have any further queries or issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team