were do i ask to be changed to adsl2+ please ?
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Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:20 PM
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Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:28 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:32 PM
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Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:36 PM
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3.4 Mb
1. Best Effort Test: -provides background information.
Download Speed
3.48 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.48 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 4.72 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.72 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.72Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:45 PM
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DownStream Connection Speed 5920 kbps
UpStream Connection Speed 928 kbps
and speedtest shows 3.3mb so if my line speed changes my speedtest results will change right ?
Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:46 PM
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You will then either need to phone support or raise a speed ticket to ask for the Plusnet profile to be changed to match whatever the BT IP profile is - it is actually 88.2% of sync speed
This is a direct link to do it https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 12:47 PM
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Re: were do i ask to be changed to adsl2+ please ?
27-07-2013 6:32 PM
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BT FTTC broadband availability
You are connected to the Whitehaven telephone exchange.
FTTC is available in your area
Downstream Min: 0 Mbps
Downstream Max: 76.8 Mbps
Upstream Min: 0 Mbps
Upstream Max: 20 Mbps
» Matched result using the phone you provided
i have checked on plusnet site and that says its ready but checking on sites like bt/sky/talktalk they say its now ?
Re: were do i ask to be changed to adsl2+ please ?
28-07-2013 12:34 AM
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Re: were do i ask to be changed to adsl2+ please ?
28-07-2013 8:58 AM
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WBC ADSL 2+ Up to 4 -- 2.5 to 6.5 Available
ADSL Max Up to 3 -- 2 to 6 Available
WBC Fixed Rate 1 -- -- Available
Fixed Rate 1 -- -- Available
Other Offerings
Fibre Multicast -- -- -- 31-Mar-14
and openreach map says sept 2013
Re: were do i ask to be changed to adsl2+ please ?
28-07-2013 9:00 AM
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FTTC
Product status: Planned
Product RAG: Green
Reason code: A - ADSL is already enabled on this line
Ready date: 31-03-2014
CAB #: 19
Speed: 76800
Upstream: 20000
FTTC is planned to be available on your line by the 31st March 2014.
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