one month now
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- Re: one month now
one month now
20-12-2010 6:39 PM
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previous stats were .... sycn speed 2400 , line ip 2000 and snr 6db
current stats are ...... sync speed 1024, line ip 750 and snr 12db
last week i had a BT engineer fit a new master socket due to a dodgey one and he tested my line error free with a sync rate of 960kbps
but he said some cables are been changed near the exchange and should be done by the weekend ........
any chance of PN admin checking if they have finished and if so why my line is still suffering poor speeds as all my equipment is fine and line confirmed
having a slow speed
many thanks
Re: one month now
20-12-2010 6:43 PM
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It should do it automatically, but it takes a painfully long time!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: one month now
21-12-2010 6:35 PM
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even though i have been with PN for 5yrs with an average line IP of 1500 and the past 8months an ip of 2000
if it doesnt get sorted im going down the mifi route or another isp
Re: one month now
21-12-2010 7:09 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: one month now
21-12-2010 9:51 PM
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my uncle nextdoor has an attenuation of 62 but he is with talk talk and syncs at 2200/2300kbps
Re: one month now
21-12-2010 9:58 PM
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as jelv said, If I snr reset we'd probably get the sync a lot higher. I would be happy to try that if the line has been fixed.
Jojo
Re: one month now
21-12-2010 10:47 PM
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Quote from: snipperuk after a phone call today from PN i was told that 960kbps line speed and an ip 750 was acceptable for my length of line
I am getting seriously unimpressed with CSC.
Quote from: Joanne as jelv said, If I snr reset we'd probably get the sync a lot higher. I would be happy to try that if the line has been fixed.
Thank God for Digital Care!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: one month now
22-12-2010 9:15 AM
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yes please jojo ............ worth a try
snipper
Re: one month now
22-12-2010 11:58 AM
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I'll give it a go but if it goes back up again then there's nothing I'd be able to do about that. Also remember that the line will go into the 10 day training period.
Jojo
Re: one month now
22-12-2010 12:45 PM
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your profile is now 1500 and SNR 6dB. It's showing a lot of errors though so I'd imagine that may creep up a bit.
Jojo
Re: one month now
22-12-2010 6:14 PM
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just checked and the noise margin is 6db so half what it was but my sync is the same
Connection Speed 1056 kbps 448 kbps
Line Attenuation 61 db 15.5 db
Noise Margin 4 db 19 db
any ideas why the sync speed hasn't moved ?
thanks snipper
Re: one month now
23-12-2010 10:52 AM
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when I tested it just after the reset it was1856k but there were a lot of errors, so not sure why it's dropped again. I've just tested and got an SNR of 8dB, which will account for most of that. To be honest, bearing in mind you are in the test socket and have tried different filters, have you tried a different router?
Jojo
Re: one month now
23-12-2010 6:51 PM
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ive tried 2 netgear routers .......... i did get a text from PN today saying the cable laying might still be on going
but the BT engineers report is on my ticket now
snipper
Re: one month now
24-12-2010 1:35 PM
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I'll see if I can find out more about that cable laying. It does sound suspiciously like it could be something like that causing it.
Jojo
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