low dload speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: low dload speed
low dload speed
18-09-2013 5:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We have been having some building works here and the router has been off/on off on off on..I think you get the picture. Of course now the dload speed is way down. I suppose my ip profile is now broken! The router is now on 24/7. Will the IP prof reset after a while or do I have to do something (anything)? Many thanks
Re: low dload speed
18-09-2013 5:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The DLM has set your line to 1Mb/s. We'd need to see your connection stable over the next 24-48 hours and we'd be able to place a SNR reset to rectify this.
Re: low dload speed
18-09-2013 5:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for that. Should I contact you again in 48hours or will it happen auto?
Re: low dload speed
18-09-2013 5:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: low dload speed
19-09-2013 5:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Router is now perm on so could you do the reset please?
Many thanks!
Re: low dload speed
19-09-2013 7:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: low dload speed
19-09-2013 8:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: low dload speed
19-09-2013 10:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
P.S. you're not really as old as those hills are you?
Re: low dload speed
20-09-2013 9:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Really hope this morning's engineer visit gets things sorted for you, please let us know how it goes.
Re: low dload speed
20-09-2013 9:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nearly but not quite
Quote from: fastconnection P.S. you're not really as old as those hills are you?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page