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New to plusnet

pendlerose
Newbie
Posts: 2
Registered: 19-09-2013

New to plusnet

Raised 3 questions on support page none has been answered
just changed to plusnet from Sky was getting 11mb with sky used to get 8mb from Bt several years ago now with plusnet not even getting 1mb download
can anything be done as my line can supprt upto 11mb i was told when signing up.
i have bought a new tp link router at set up as per instructions
Mark
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: New to plusnet

Can you please post the information requested here http://community.plus.net/forum/index.php/topic,96155.0.html
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: New to plusnet

Hi Mark,
Welcome to our community forums.
I can see that your speeds have now picked up, I hope that's now better for you?