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line speed dropped
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line speed dropped
20-09-2013 7:41 PM
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Hi
i am using plusnet technicolor fibre and have noticed some speed drops, according to the BT engineer whoi came out, he ran loads of tests on the line and said i was capable of running around 50mb
please see attachments provided
was wondering if you could turn the switch up so to speak!
i am using plusnet technicolor fibre and have noticed some speed drops, according to the BT engineer whoi came out, he ran loads of tests on the line and said i was capable of running around 50mb
please see attachments provided
was wondering if you could turn the switch up so to speak!
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Re: line speed dropped
20-09-2013 7:45 PM
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sorry for double post, forum crashed out on me!
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Re: line speed dropped
23-09-2013 9:49 AM
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Hi there,
I've just done some checks for you and the speed profile is set on BT's side at 13.7M-27.4M so we'll need to deal with that via the faults process for you.
Please keep an eye on ticket 74769725 for updates regarding that.
Adam
I've just done some checks for you and the speed profile is set on BT's side at 13.7M-27.4M so we'll need to deal with that via the faults process for you.
Please keep an eye on ticket 74769725 for updates regarding that.
Adam
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Re: line speed dropped
23-09-2013 10:51 AM
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thanks for that, will do!
thanks
Lee
thanks
Lee
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Re: line speed dropped
23-09-2013 12:00 PM
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Locked in favour of http://community.plus.net/forum/index.php/topic,118498.0.html
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