What speed is reasonable to expect

[#1]

Any progress?  It has been a while.
Nothing has changes and it is getting worse.

Status
Modem Status Showtime
Mode Selected G992_1_A
DMT Framing Mode G.DMT Framing Mode 3
Trellis-Coded Modulation Enable
Latency Type Interleave
 
Rate
  Downstream Upstream
Data Rate 4832 kbps 448 kbps
Maximum Attainable Data Rate(ATTNDR) 0 kbps 0 kbps
 
Information
  Downstream Upstream
Line Attenuation(LATN) 12.5 dB 10.0 dB
Signal Attenuation(SATN) 0.0 dB 0.0 dB
Signal-to-Noise Ratio Margin(SNRM) 16.5 dB 25.0 dB
Actual Aggregate Transmit Power (ACATP) 0.0 dB 0.0 dB
 
Performance
  Near End Far End
Superframe 202207
LOS Failure 0 0
LOF Failure 0 0
LPR Failure 0 0
RFI Failure 0 0
NCD Failure 0 0
LCD Failure 0 0
CRC 1 5
RS Correction 0 0
Forward Error Correction Seconds(FECS-L) 0 0
Errored Second(ES-L) 1 1
Serverely Errored Seconds(SES-L) 0 1
Loss of Signal Seconds(LOSS-L) 0 1
Unavailable Seconds(UAS-L) 26 0
HEC Error 0 0

[#2]

I put the results that I could get on a ticket on your account on the 14th December as per my reply in this thread.
It doesn't look like there is a fault ticket open at the moment, or ever, on your account for us to investigate any potential issues?
If you raise it to us at http://faults.plus.net we can make sure any fault is investigated for you.

[#3]

Thanks.  I was expecting to see something, but could not.
I may have raised a ticket not sure, had to answer a lot of questions to be told no problems, which, from my perspective, is not correct.

[#4]

if you want PN to answer just try raising a ticket like they keep asking you to do (since before 14th Dec)

[#5]

I've seen your fault, thanks. Looking at the line stats, I would suggest an SNR reset is a good way to go first of all, this also restarts the initial 10 day training period on your line. Let me know if you're happy to go ahead with this.

[#6]

Quote from: Chris

I've seen your fault, thanks. Looking at the line stats, I would suggest an SNR reset is a good way to go first of all, this also restarts the initial 10 day training period on your line. Let me know if you're happy to go ahead with this.

Not sure what the implications are for me, but yes please reset.

[#7]

Quote from: pierre_pierre

if you want PN to answer just try raising a ticket like they keep asking you to do (since before 14th Dec)

?

[#8]

SNR reset requested, you should start noticing the SNR altering over the next 10 days.

[#9]

Just downloaded a kernel at >7000, so it looks promising so far.  Thank you.