Usenet still up the spout after upgrades.
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Re: Usenet still up the spout after upgrades.
02-04-2008 6:31 AM
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Re: Usenet still up the spout after upgrades.
02-04-2008 7:21 AM
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Is anybody still having problems connecting to the service?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Usenet still up the spout after upgrades.
02-04-2008 7:37 AM
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Quote from: Bob Morning all,
Is anybody still having problems connecting to the service?
Yes, I still cannot access USENET this morning. It asks me for authentication.
Brian Gladman
Re: Usenet still up the spout after upgrades.
02-04-2008 7:51 AM
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Re: Usenet still up the spout after upgrades.
02-04-2008 8:38 AM
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Re: Usenet still up the spout after upgrades.
02-04-2008 8:47 AM
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If anyone is still having trouble they should post their IP range as above.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Usenet still up the spout after upgrades.
02-04-2008 9:03 AM
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Quote from: gladman Yes, I still cannot access USENET this morning. It asks me for authentication.
Dead here too.
Re: Usenet still up the spout after upgrades.
02-04-2008 9:06 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Usenet still up the spout after upgrades.
02-04-2008 9:15 AM
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Quote from: jelv IP range?
81.174.169...
Re: Usenet still up the spout after upgrades.
02-04-2008 9:42 AM
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Quote from: TrentSC
Quote from: jelv IP range?
81.174.169...
212.159.60...
Re: Usenet still up the spout after upgrades.
02-04-2008 10:00 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Usenet still up the spout after upgrades.
02-04-2008 10:01 AM
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Quote from: vibes Just to let you know I have got my newsgroups back and all is working well. Hope all those without do not have to wait much longer.
Vibes
Yup -- finally working here this morning
Don't like the spam and the non-filtered ejits.
Re: Usenet still up the spout after upgrades.
02-04-2008 10:18 AM
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Brian Gladman
Re: Usenet still up the spout after upgrades.
02-04-2008 10:30 AM
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Re: Usenet still up the spout after upgrades.
02-04-2008 10:37 AM
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1 Raise a support incident (ticket) and ask that it be escalated immediately. The fact that most users IP ranges have been enabled doesn't mean that Giganonews have got them all. Specify your IP address.
2 Send a PM to Bob Pullen who seems to be able and willing to help resolve this and ask him to make sure it doesn't go into an "its fixed - do nothing" loop.
Good luck
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