Uncap/increase Upload Speed for Lync
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- Re: Uncap/increase Upload Speed for Lync
Re: Uncap/increase Upload Speed for Lync
22-01-2016 12:56 PM
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Is there anything you can do to improve consistency or, as I say, rebalance the up and down speeds e.g. change 17/1 to 16/2?
Grateful for anything you can do, otherwise I face a 60 mile trip to work in the office.
Many thanks in advance.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 1:24 PM
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Re: Uncap/increase Upload Speed for Lync
22-01-2016 3:33 PM
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I'm not sure it is using that much bandwidth, it's just the upload bandwidth isn't *consistently* higher than 300Kbps for forward speech to sound choppy to other callers every now and again. As I said, reverse speech, I.e. the other callers audio is fine, but that has 17Mbps of elbow room.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 3:36 PM
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I've just looked in task manager and the Lync process is set as normal priority. If you do have other applications active it might be worth trying pushing up the priority a notch.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Uncap/increase Upload Speed for Lync
22-01-2016 3:38 PM
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If you've got other upload traffic going on, such as Google Drive synch, or iPhoto or other background tasks, you might want to see if your router can prioritise voice. It may be a jitter issue rather than bandwidth.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 4:33 PM
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I've looked at all potential background apps and nothing running that uses upload bandwidth. It's a work supplied laptop so no services are allowed on it to sync to the cloud. In fact, I've had it so only Lync is running a folks still say my speech goes choppy every couple of minutes. I can't change the codec as the feature is not available.
Also worth noting I only have this happen here on my home Plusnet connection. It works without any issue at my partner's house, friend's house and even coffee shop wifi.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 4:40 PM
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The only way to get higher upload speeds, is to switch to Fibre.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 4:41 PM
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Re: Uncap/increase Upload Speed for Lync
22-01-2016 4:44 PM
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Quote from: Mustrum The only way to get higher upload speeds, is to switch to Fibre.
@kbridger Looks like Fibre is available, if this is something you'd be interested in.
Quote from: kbridger Also worth noting I only have this happen here on my home Plusnet connection. It works without any issue at my partner's house, friend's house and even coffee shop wifi.
Any idea what sort of upload speeds they're getting?
Re: Uncap/increase Upload Speed for Lync
22-01-2016 4:59 PM
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Wired and wireless Lync certified headphones make no difference.
Personally, I don't think it would take much of a bandwidth uplift to fix it. The upload speed here would probably be sufficient if it were consistent, but it spends most of the time around 300Kbps. I'll consider fibre if you guys can't find anything to improve the DSL line quality.
Thanks for all the suggestions and help, but it just needs a bigger pipe.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 5:07 PM
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Just out of interest, are you still using the router we sent you back in 2013 and have you made any changes to the default settings?
Re: Uncap/increase Upload Speed for Lync
22-01-2016 5:12 PM
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Thanks for your help and have a good weekend.
Re: Uncap/increase Upload Speed for Lync
22-01-2016 6:20 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Uncap/increase Upload Speed for Lync
22-01-2016 6:32 PM
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Re: Uncap/increase Upload Speed for Lync
22-01-2016 8:44 PM
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Could you confirm which router you have and it's firmware version.
I'm also wondering if the the issue is intermittent if it's associated with errors and packets being retried.
Do you have interleaving enabled? Slightly slower but more reliable may work better.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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