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Speed Issue

Kianara
Newbie
Posts: 1
Registered: ‎02-02-2026

Speed Issue

Why is my Unlimited Fibre so SLOW? 9mb Up 33mb Down.

This is not proper fibre speed? Should be more 20mb Up and 60+mb Down

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1 REPLY 1
MisterW
Superuser
Superuser
Posts: 19,872
Thanks: 8,869
Fixes: 577
Registered: ‎30-07-2007

Re: Speed Issue

@Kianara achievable speed will depend on how far you are from the fibre cabinet.

What was the estaimate you were given when you signed up ?

what does the BTwholesale checker https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome say for your address ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.