Solution to my problem.

[#1]

http://www.pingtest.net/result/97851312.png 80% PACKET LOSS. WHAT CAN I DO WITH THIS...

[#2]

Mick,
Have we seen your recent router stats on here?
There is the possibility that your issue is nothing to do with your line, rather it is down to some local interference.  Only yesterday, one user on here discovered that a neighbour's Freeview Box had been responsible for fouling uo his line for months.
Installing routerstats might be useful - http://www.vwlowen.co.uk/internet/files.htm

[#3]

Bit pissed off tbh... Order strill hasnt been done.. still disconnecting still lagging. Eughh/..

[#4]

Hi MickHowes1,
Sorry about the delay. Unfortunately we're still unable to place the order that is required due to a system issue and we are continuing to liaise with our suppliers to get this resolved. As soon as this is resolved we'll go ahead and place the order.

[#5]

Phoned up and the order about maxc premium was due to be completed on the 6th!!!!!!!! like system glitch? NO.... taking a month for 1 thing.. cancelled the order and want my interleaving put back on the line please thanks
dick:red All caps title edited as per forum rule.

[#6]

two topics merged

[#7]

@MickHowes1 - I appreciate that it's frsutrating, as it is for us too. We're continuing to work with our suppliers and this issue is currently being investigating and as soon as we're able to get the relevant orders placed, we'll do it and we'll let you know once it's been done.