Slow Upload Speed
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- Re: Slow Upload Speed
Slow Upload Speed
16-06-2014 8:49 PM
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I was wondering If upload speeds are capped or is 0.5mb upload speed 'normal'?
Thanks
Re: Slow Upload Speed
16-06-2014 9:20 PM
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Welcome to the forums. What product are you referring to? Was that speed test done over WiFi or a wired connection? Which speed test did you use?
Can you please read the "slow speeds issues" thread at the top of this forum and gather the requested information>
Thanks.
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Re: Slow Upload Speed
16-06-2014 9:57 PM
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The test was done over WiFi using http://www.speedtest.net/ (I'm sat about 2 metres away from it).
I'm also on the Unlimited Broadband package
Plugged into ethernet directly to router and I get: 0.7mb
I plugged into the test socket and viewed router stats:
System Up Time 00:08:55
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 28603 36635 0 9205 103247 00:07:58
LAN 100M/Full 40083 30905 0 97629 8242 00:08:34
WLAN 11M/54M 2548 2534 0 954 629 00:08:55
ADSL Link Downstream Upstream
Connection Speed 14332 kbps 888 kbps
Line Attenuation 31.5 db 15.0 db
Noise Margin 6.60 db 16.5 db
Thanks
Re: Slow Upload Speed
16-06-2014 10:00 PM
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Download Speed: 11.78
Upload Speed: 0.74
Ping Latency: 36.63
Re: Slow Upload Speed
17-06-2014 10:06 AM
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Welcome to the community!
If you could retry these tests using a wired connection and let us know the outcome and we should be able to investigate this a little further for you.
Thanks,
Adam C
Re: Slow Upload Speed
17-06-2014 10:33 PM
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Re: Slow Upload Speed
17-06-2014 10:40 PM
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For some reason your upstream has been interleaved so the speed is limited to 888kbps
Re: Slow Upload Speed
17-06-2014 10:51 PM
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Re: Slow Upload Speed
17-06-2014 11:53 PM
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dick:quote
Re: Slow Upload Speed
18-06-2014 12:53 PM
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Re: Slow Upload Speed
18-06-2014 1:03 PM
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Personally I would allow the DLM to do it's job and if the line improves then you should see the interleaving removed and the speeds restored. As Xreyuk pointed out, forcing the removal of the interleaving could have a negative affect on your service.
Re: Slow Upload Speed
18-06-2014 1:21 PM
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We moved recently (December/January kind of time) and the upload speed has been pretty much a constant 0.5MB
Re: Slow Upload Speed
18-06-2014 2:00 PM
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Your provisioned upload is definitely uncapped as per the screenshot below which means that it seems the upload is part of the limitations of the line. The speed test you posted initially where the upload hits 888kbps would also show that this is uncapped as it managed to surpass the 448kbps that a capped service would offer.
Fault checks show interleaving in place however it hasn't highlighted any issues with the line so again the best course of action would be wait for the line to improve of its own accord.
Thanks,
Adam C
Re: Slow Upload Speed
19-06-2014 11:14 AM
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Many thanks for the clarification. I'll keep checking the line to see if there is any improvement
Thank you
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