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Slow Speed

wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Slow Speed

Im with PlusNet Pro and my connection is usually around 6mb, which is decent for online gaming. My connection speeds been slow for the last week or so, been around 4mb download. Ive not changed anything and i was wondering why my connections so bad. Also when I was with sky connect (last isp) i was getting 6.5mb download.

15 REPLIES 15
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Slow Speed

What does https://portal.plus.net/my.html?action=stable_rate say for your current line speed?
(BTW you can attach images to posts in the additional options without having to upload them elsewhere first)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

Estimated line speed:
    5 - Checked on 2009-11-17 14:25:19
Current line speed:
    5000
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Slow Speed

There's a few people complaining about Pro at the moment, although I'm seeing no problems.
Have you tried different gateways?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

Tried everything  Sad Not happy with plusnet  Angry
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

Heres the latest
cromozone
Dabbler
Posts: 18
Registered: ‎17-04-2009

Re: Slow Speed

What gateway are you on? Looks like there might be some problems with some gateways today.
http://usertools.plus.net/@gateway
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

Just reset my router hoping to get better speeds  :(.. im on gateway pte-ag1
cromozone
Dabbler
Posts: 18
Registered: ‎17-04-2009

Re: Slow Speed

I'm on pcl-ag03 just now and performance is good. Was on a few different ones earlier though and performance was just as poor as you're seeing...
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

Yeah ive finally managed to get onto a decent gateway
wysie
Grafter
Posts: 41
Registered: ‎17-08-2009

Re: Slow Speed

yeah im also on pcl-ag03 now  Smiley
cromozone
Dabbler
Posts: 18
Registered: ‎17-04-2009

Re: Slow Speed

Hah, if we all join this one, I wonder how long decent performance will remain...
julesandtash
Grafter
Posts: 83
Registered: ‎12-10-2009

Re: Slow Speed

Mine seems OK on Pro considering my profile is only 2000 at this time...

I'm on  pcl-ag03
Peter_Vaughan
Grafter
Posts: 14,469
Registered: ‎30-07-2007

Re: Slow Speed

I'm on Pro and browsing speed is awful! on pte-ag1
This morning iplayer was constantly buffering and unwatchable. BBC website is taking ages to load any pages.
klyne
Grafter
Posts: 99
Thanks: 1
Registered: ‎30-07-2007

Re: Slow Speed

My speed has halved since Sunday evening and gradually getting slower. Just under the 400kbps now , Sunday lunchtime 996kbps. Slight improvement by resetting router but still under 500kbps.
David