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Text message saying that my order is being processed? I haven' ordered anything!

warpkid
Grafter
Posts: 70
Registered: 04-08-2009

Text message saying that my order is being processed? I haven' ordered anything!

HI There
I have been with plusnet for a few months - everything generally fine.
Today I got a text message saying that my order was being processed and would be complete by the 10/12
Any ideas what this means?
2 REPLIES
Community Veteran
Posts: 38,434
Thanks: 1,012
Fixes: 60
Registered: 15-06-2007

Re: Text message saying that my order is being processed? I haven' ordered anything!

Have a look at tickets on your account - may be in closed tickets - you may be moving to ADSL2
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Text message saying that my order is being processed? I haven' ordered anything!

Hi there,
It's a switch to the 21CN network, as per the ticket we've raised on your account (you should have had an email explaining this also).