cancel
Showing results for 
Search instead for 
Did you mean: 

Setting up wifi with a pre-existing router

Americana
Newbie
Posts: 1
Registered: 3 weeks ago

Setting up wifi with a pre-existing router

Hello! I just moved into an apartment and need to set up the wifi. The previous tenant left a plusnet router but I have no idea how to set it up and create a new account that’s linked to this router. What should I do?
4 REPLIES 4
bmc
Hero
Posts: 3,731
Thanks: 1,305
Fixes: 58
Registered: ‎28-02-2017

Re: Setting up wifi with a pre-existing router

@Americana 

Have you taken over the previous connection?

 

What make and model of router is it?

 

Brian

Baldrick1
Moderator
Moderator
Posts: 12,202
Thanks: 5,419
Fixes: 426
Registered: ‎30-06-2016

Re: Setting up wifi with a pre-existing router

@Americana  Welcome to the Plusnet Community Fora.

If you are a new account holder you would be far better off using a new Plusnet supplied hub as this will autoconfigure with your account details. Plusnet will supply one for the P&P charge of someting like £7.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

MisterW
Superuser
Superuser
Posts: 15,982
Thanks: 6,027
Fixes: 437
Registered: ‎30-07-2007

Re: Setting up wifi with a pre-existing router

My take on the query is different, I believe the OP thinks its a simple matter of taking over the existing service and router and getting an almost immediate service.

As we all know, that's not possible, they will need to place an order with Plusnet, who will place an order with Openreach to supply the service and Plusnet will supply a new router. Assuming there is no pending cease in existence, if the existing connection is FTTP then service could be available within 2-3 days, if its FTTC then its likely to be 10 days.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pint
Aspiring Pro
Posts: 622
Thanks: 61
Fixes: 1
Registered: ‎19-08-2007

Re: Setting up wifi with a pre-existing router

Can still set the wifi up on a pre-existing/old router all they need to do is go to the routers configuration settings and change the wifi network name and passcode to whatever they want and then connect whatever devices they want to the wifi network

You wont be able to get internet access on devices connected to  the Wifi network until its been set up, but the rest of the Wifi network should still work fine