Radius Logs
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- Re: Radius Logs
Radius Logs
23-10-2013 8:41 PM
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Could one of the Digital Care team post my visual radius logs please? I've just noticed my usually solid 8Mb connection was syncing at 4Mb. Just rebooted and it is now up to 6Mb. It looks like my SNR Target is up at 15db.
DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operational Mode G.DMT
Upstream 448
Downstream 6144
SNR Margin(Upstream) 23.0
SNR Margin(Downstream) 15.3
Line Attenuation(Upstream) 12.0
Line Attenuation(Downstream) 21.0
Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
24-10-2013 9:40 AM
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Re: Radius Logs
24-10-2013 10:31 AM
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That looks very odd. I can't think of any reason why it would have been off on the 12th before 7pm. The disconnect last night will have been when I rebooted in order to get my speed up a bit. So when did my speed halve?
Are you able to see when my profile went down from 8 to 4 and my SNR increased to 15db?
Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
24-10-2013 1:06 PM
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<img src="http://community.plus.net/visualradius/generated/image13826159367855.png"/>
It seems that too was when the noise on your line changed.
We can place a SNR reset for you to bring this back down since your line has been stable.
Re: Radius Logs
24-10-2013 6:31 PM
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Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
25-10-2013 9:03 AM
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Re: Radius Logs
25-10-2013 12:08 PM
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Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
18-11-2013 6:10 PM
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Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
19-11-2013 12:02 PM
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There's no obvious reason why this has happened, I'd suggest running through our faults wizard - http://faults.plus.net and we can investigate this further.
Re: Radius Logs
19-11-2013 12:23 PM
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I'll try the fault wizard tongiht though.
Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Radius Logs
20-11-2013 10:24 PM
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Many thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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