Problems with IPlayer & Unlimited & Value
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Re: Problems with IPlayer & Unlimited & Value
06-07-2009 5:06 PM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 5:07 PM
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Re: Problems with IPlayer & Unlimited & Value
06-07-2009 5:26 PM
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gone through all 4 of PN's dns servers now and still the same . ive left it set to manaual primary .49 secondary .50
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 5:43 PM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 5:54 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 6:00 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 6:11 PM
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Re: Problems with IPlayer & Unlimited & Value
06-07-2009 6:19 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 6:26 PM
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just rebooted pc after being having uptime of over a week and nslookup is playing ball now
Default Server: pth-cdns01.plus.net
Address: 212.159.13.49
> bbc.co.uk
Server: pth-cdns01.plus.net
Address: 212.159.13.49
Non-authoritative answer:
Name: bbc.co.uk
Address: 212.58.254.252
tryed a drama prog on iplayer an that was macromedia and fine. tryed a comedy prog an that was http and still 0x60 is the traffic mangment having laugh me or somthing
Re: Problems with IPlayer & Unlimited & Value
07-07-2009 4:55 PM
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Quote from: jelv Does this mean that anyone not using Plusnet's DNS servers could get the wrong shaping?
Nope, separate theory. I know why the traffic is missing the sig now and subject to change control plan on rolling out tomorrow. What I'm trying to understand is the reason it's doing it and why most people are unaffected and those that are keep seeing the problem. The content is served from Akamai so I'm trying to work out how the Akamai content server you are directed to is selected. One theory is down to load balanced DNS based on geographic location from the IP address making the DNS lookup. So if you use OpenDNS DNS servers for example would you get pointed at a different Akamai mirror than using our DNS servers? But then when the actual stream begins does Akamai/BBC correct this. We see in the Wireshark that you are pointed at a particular server address which has multiple IP addresses associated with it and depending on where you do the DNS lookup you'll only get a subset of the IP addresses returned but when you start the stream the XML contains an IP address to get the stream from. If the IP address you have cached for the lookup of the server above matches the IP address in the XML and it's served over port 80 you'll see the 0x60s, if they don't match or it's port 1935 you don't. The change I'm planning for tomorrow should make it irrelevant if they match or not but we don't know if the match is coincident (and therefore unlucky), by design and for everyone else it's not working or if it's happening just for a small subset of people because of something peculiar to them (e.g. different DNS servers, particular browser/OS/something combination).
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Problems with IPlayer & Unlimited & Value
07-07-2009 5:29 PM
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Quote from: Jameseh If that were the case I'd have understood what he said
I see what you mean!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited & Value
07-07-2009 5:34 PM
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Quote from: dave
Quote from: jelv Does this mean that anyone not using Plusnet's DNS servers could get the wrong shaping?
Nope, separate theory. I know why the traffic is missing the sig now and subject to change control plan on rolling out tomorrow.
Change control has done the rounds and a Service Status has been posted here.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Problems with IPlayer & Unlimited & Value
07-07-2009 10:34 PM
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if you see 0x60 on the port 80 RTMP streams can you try a different browser(s), thanks
Re: Problems with IPlayer & Unlimited & Value
08-07-2009 12:57 AM
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am going to hunt for the posts i made on this if i find them i will post the link
right my posts where i started to try browser settings ect start here in the first orginal iplayer therad when it was thought to only effect me on 21cn http://community.plus.net/forum/index.php/topic,76296.msg613426.html#msg613426
Re: Problems with IPlayer & Unlimited & Value
08-07-2009 8:44 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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