Part of a secret Plusnet trial!!
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Re: Part of a secret Plusnet trial!!
01-03-2012 10:11 AM
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Quote from: P This is down to Equivalence of Input that has a primary role of preventing one part of BT obtaining an unfair advantage through another, taking service and support on an equal footing as any third party supplier utilising the same BT services.
I am not having a go at you as an individual but there has been a tendency recently towards the use of abbreviations without explanation which is almost guaranteed to puzzle the normal member of this forum
Re: Part of a secret Plusnet trial!!
01-03-2012 10:32 AM
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Quote from: Oldjim there has been a tendency recently towards the use of abbreviations without explanation which is almost guaranteed to puzzle the normal member of this forum
Who exactly is this mythical creature?
Re: Part of a secret Plusnet trial!!
01-03-2012 2:12 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Part of a secret Plusnet trial!!
08-03-2012 12:58 PM
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The 0800 helpline wont speak to my wife and I am work and can't get to a phone.
Re: Part of a secret Plusnet trial!!
08-03-2012 1:10 PM
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Re: Part of a secret Plusnet trial!!
11-03-2012 3:07 PM
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And could somebody kindly confirm that the third arranged appointment will go ahead?
I have raised a ticket but no reply..
Re: Part of a secret Plusnet trial!!
12-03-2012 9:21 AM
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I had been aware of the issue on Thursday, but I have started a new role and have not been able to put the focus on I originally intended to (along with the fact that given the internal chat requests I had had, I thought it had been in hand, clearly not).
I will follow up on this as soon as I can this morning, when I have managed to finish my morning chores
Re: Part of a secret Plusnet trial!!
12-03-2012 9:31 AM
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Good luck with your chores.
Re: Part of a secret Plusnet trial!!
12-03-2012 9:32 AM
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I plan to call you shortly to discuss further on what action I intend to take, as there are options available, though they are also reliant on your availability.
Re: Part of a secret Plusnet trial!!
12-03-2012 9:38 AM
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Re: Part of a secret Plusnet trial!!
19-03-2012 9:05 AM
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Well today is D Day mark 4 or is it 5? Possibly 6.
No fault on the phone line and a confirmed booking for an Openreach engineer to turn up.
But of course no sign of an engineer yet.......
I hope that today won't be day number 5 or it 6 - possibly 7 where it goes wrong again.
Anyway, fingers Crossed that I get my FTTC install that I ordered how many weeks back?
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