Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
No internet
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: No internet
No internet
20-12-2023 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have had internet issues for awhile, keeps dropping connection, have had absolutely no internet since around 11pm last night
Message 1 of 3
(600 Views)
2 REPLIES 2
Re: No internet
20-12-2023 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quickest way - troubleshoot by text
Text HELP to 07800008121
(charges may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on
- If you need an engineer, we’ll text you in 15 mins to book a slot
- If you don't need an engineer, our award-winning UK based support team will call you within 30 mins to help sort the problem
- Service available Mon-Sun: 8am to 7.30pm
- Outside of these hours please see our Help and Support guides, and if you’re still having trouble we’ll pick up your message when we’re open
Re: No internet
20-12-2023 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @jame914
I can see that everything is back up and running now
Message 3 of 3
(527 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page