Is my line profile the fastest I can get?
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Is my line profile the fastest I can get?
04-08-2013 10:22 AM
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Re: Is my line profile the fastest I can get?
04-08-2013 10:51 AM
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After the initial speed check, then hit the [Further Diagnostics] button,
then enter your phone number, and hit [Run Diagnostic Test].
After a few tens of seconds, it should display the "Test Results" page.
Can you then copy the results from within the box, which includes the BT IP profile for your line,
and paste the text into your reply in this thread.
Can you also look at you Plusnet "Current line speed" from here - https://portal.plus.net/my.html?action=data_transfer_speed
and copy and paste just that information into this thread as well (but don't paste your telephone number here !).
Re: Is my line profile the fastest I can get?
04-08-2013 5:41 PM
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1. Best Effort Test: -provides background information.
Download Speed
73.29 Mbps
Download speedachieved during the test was - 73.29 Mbps
For your connection, the acceptable range of speeds is 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
14.65 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 14.65Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
--------------
Plusnet Line speed link:
Current line speed:
77.4 Mb
---------
SPEEDTEST.NET: Ealing Server:
72.79 Mb/s Down 18.58 Mb/s Up 13 ms Ping
---------
When the BT engineer was here his test read the full 80/20
Re: Is my line profile the fastest I can get?
04-08-2013 6:05 PM
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Re: Is my line profile the fastest I can get?
04-08-2013 7:31 PM
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Re: Is my line profile the fastest I can get?
05-08-2013 7:09 AM
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Sent on my ~ 6.2Mb connection!!
Re: Is my line profile the fastest I can get?
05-08-2013 10:52 AM
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Thanks fo any advice.
Re: Is my line profile the fastest I can get?
05-08-2013 10:58 AM
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Note that at first glance you should be able to get the upload uncapped
Re: Is my line profile the fastest I can get?
05-08-2013 2:52 PM
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Thanks for replying. Is this what you are looking for?
Re: Is my line profile the fastest I can get?
05-08-2013 3:04 PM
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You could ask for the upload to be uncapped - should about double the effective speeds
From your speed tests the test result was above the IP profile and I can think of only one reason why that could be - your Plusnet profile hasn't yet dropped to 5.8Mbps to match the IP profile - you can check that here https://portal.plus.net/my.html?action=data_transfer_speed it is described as Current Line Speed
Possible reasons for the increase in noise margin are excessive errors or instability - have you been disconnecting the router frequently
Re: Is my line profile the fastest I can get?
05-08-2013 3:19 PM
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To get the upload uncapped I have to raise a ticket?
I don't suppose I can double the download speed as well?
Re: Is my line profile the fastest I can get?
05-08-2013 3:52 PM
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If you'd like the upload uncapping I don't mind picking it up and placing the order from here, just confirm you'd like to go ahead (it'll take 24 hours or so).
Re: Is my line profile the fastest I can get?
05-08-2013 5:11 PM
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Thanks
Re: Is my line profile the fastest I can get?
05-08-2013 5:20 PM
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Re: Is my line profile the fastest I can get?
06-08-2013 6:21 PM
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- Re: Is my line profile the fastest I can get?