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Ip Profile reset please

Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Ip Profile reset please

My FTTC connection is bouncing off 66.2 MB any chance of raising it higher please ?
BT showing 77.4/20
3 REPLIES
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Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Ip Profile reset please

The profile we see on the BT systems is still showing as 70584, however as you've said a speedtest is showing 77.4 I've upped your profile to match.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: Ip Profile reset please

you beauty Smiley
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: Ip Profile reset please

Download speedachieved during the test was - 73.18 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps