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Interleaving

old_fogey
Dabbler
Posts: 22
Thanks: 7
Registered: ‎31-10-2016

Interleaving

I have a broadband fault and got an email saying that plus.net was going to try to put interleaving on but it might take 5 days to improve things.

Just two issues with this:
1. Interleaving was already on
2. Flicking the switch would take 5seconds, not 5 days.

So what is really going on when plus net send this message out?
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Interleaving

I think the thought process behind this is that the remainder of the time can be used for the changes to fully take effect and monitoring to see if interleaving has actually helped the connection. 

I can see we've booked an engineer though and they're out today. Let me know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet