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Interleaving Email

viiwong123
Newbie
Posts: 1
Registered: ‎17-04-2023

Interleaving Email

I had an email to say my interleaving has been turned off. When I go on the link to turn interleaving back on it doesn't do anything and keeps asking for me to put in a daytime and nighttime phone number even though there are no fields to put that in. Can my interleaving be turned back on please!

2 REPLIES 2
forbes-38
Hooked
Posts: 6
Thanks: 5
Registered: ‎05-09-2017

Re: Interleaving Email

same problem !!! Phoned Plusnet, but they didn't have any remedy - passed to tech section....may be an error in that same email sent by mistake...hey ho......... 

pjmarsh
Superuser
Superuser
Posts: 4,046
Thanks: 1,599
Fixes: 21
Registered: ‎06-04-2007

Re: Interleaving Email

What products are you both on?  If it's Full Fibre then it wouldn't be relevant anyway.  We've seen a couple of instances where that email has been sent to Full Fibre users.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.