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Blue light, asks for sign in for http website

mmoths22
Hooked
Posts: 9
Thanks: 1
Registered: ‎16-04-2023

Blue light, asks for sign in for http website

Its normal at "https" website.

But if I want to surf the website start with "http", it will relocate to the https://www.plus.net/member-centre/login

Same problem on iPad , android phone and PC

 

Reset or restart router - done, didn't help

 

23 REPLIES 23
jab1
Legend
Posts: 17,294
Thanks: 5,583
Fixes: 259
Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

@mmoths22 Welcome to the forums. Sorry, but your post does not make any sense. What EXACTLY is your issue?

FYI - the Members centre is intentionally a secured site.

John
Nichols_222
Newbie
Posts: 3
Registered: ‎18-04-2023

Re: Blue light, asks for sign in for http website

My issue is that we where sent a final bill 04.04.2023 to pay in 14 days - we called 17th April to pay and i have been advised it was sent to s debt collector on the 16th April ...and we cant pay Plus net 

jab1
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Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

@Nichols_222 What has this to do with this topic? - NOTHING , as far as I can see?

John
mmoths22
Hooked
Posts: 9
Thanks: 1
Registered: ‎16-04-2023

Re: Blue light, asks for sign in for http website

Cant post the website that I cant surf.

In short, if I surf the website it is using HTTP , it will relocate me to Plusnet member sign in page

But it surf normally when I surf the website that using HTTPS, like google youtube

jab1
Legend
Posts: 17,294
Thanks: 5,583
Fixes: 259
Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

@mmoths22 Sorry, you still do not make much sense. Why can't you post the problem site?

I still don't see your problem.

John
mmoths22
Hooked
Posts: 9
Thanks: 1
Registered: ‎16-04-2023

Re: Blue light, asks for sign in for http website

@jab1 I tried but it said spam and delete my post.

Maybe I should try PM you the website.

jab1
Legend
Posts: 17,294
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Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

Good idea,

John
pjmarsh
Superuser
Superuser
Posts: 4,046
Thanks: 1,599
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Registered: ‎06-04-2007

Re: Blue light, asks for sign in for http website

Could you have an outstanding bill with Plusnet?  I thought it sent you to a page warning you about it first and then gave you an option to log in to pay it, though I've not been through it myself so I'm not definite on it.  

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mmoths22
Hooked
Posts: 9
Thanks: 1
Registered: ‎16-04-2023

Re: Blue light, asks for sign in for http website

Good question, but I don't know because the wifi is provided by the landlord. I have asked him before, he said he had call to the hotline and it should be fine.:grinning_face_with_sweat:

Maybe I should ask him again.

 

jab1
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Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

@mmoths22 I'm wondering if this is because this is a (Japanese?) site with no English language content?

Strange if only this site is affected though, @pjmarsh ?

John
Nichols_222
Newbie
Posts: 3
Registered: ‎18-04-2023

Re: Blue light, asks for sign in for http website

why has PLUSNET sent our closed account ( final bill to a DCA?)

mmoths22
Hooked
Posts: 9
Thanks: 1
Registered: ‎16-04-2023

Re: Blue light, asks for sign in for http website

@jab1 I think is not matter with the language, even if I try to surf the site in English or other language content that use Http will relocate me to plusnet sign in page.

 

I know it strange but it happens to me.

 

jab1
Legend
Posts: 17,294
Thanks: 5,583
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Registered: ‎24-02-2012

Re: Blue light, asks for sign in for http website

@Nichols_222 this has nothing to do with your issue - please post questions on your own topic.

John
pjmarsh
Superuser
Superuser
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Registered: ‎06-04-2007

Re: Blue light, asks for sign in for http website

I can't say that I've come across that before.  The only other 2 reasons that I can think of for a site being blocked is:

  1. from a court order, though I don't think they would push you to logging in
  2. its on the IWF Block List, if that's still in use.  I think that redirects you to a page saying why it's blocked as well.  Again I don't think you'd need to be logging in for that.  I've not heard anything on that for years either, so not 100% sure if its still used, or if that is done via other methods these days.

I think I'd raise it with your landlord as they will be able to log in and may be able to see more

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.