cancel
Showing results for 
Search instead for 
Did you mean: 

Idiot's guide to bridge mode

FIXED
Dan_the_Van
Aspiring Hero
Posts: 2,682
Thanks: 1,268
Fixes: 79
Registered: ‎25-06-2007

Re: Idiot's guide to bridge mode

@Junkman 

Your public IP address is still responding to ping, what is the current setting for the Firewall on the Hub Two for

1) Incoming ping - YES or NO

2) DMZ - ON or OFF

Does the BQM graph looking normal (working)?

If not I would suggest disabling for a while to drop the BQM connection to you

 

Junkman
Rising Star
Posts: 142
Thanks: 15
Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

Incoming ping on Hub 2 is NO and DMZ is ON.  BQM graph still solid red.  What do I disable? Just disconnect the BT socket for 30mins?

MisterW
Superuser
Superuser
Posts: 15,070
Thanks: 5,725
Fixes: 407
Registered: ‎30-07-2007

Re: Idiot's guide to bridge mode

I'd leave it until tomorrow in case this https://community.plus.net/t5/Broadband/Remote-pinging-of-my-Static-IP-stopped-or-blocked-at-midnigh... is affecting pings from outside the Plusnet networkk

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dan_the_Van
Aspiring Hero
Posts: 2,682
Thanks: 1,268
Fixes: 79
Registered: ‎25-06-2007

Re: Idiot's guide to bridge mode

@Junkman 

I am referring to disabling the BQM graph found here, just below the graph on the Think Broadband site

Screenshot 2024-05-15 182752.png

HTH

Edit: disable it now and restart tomorrow morning

Junkman
Rising Star
Posts: 142
Thanks: 15
Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

@Dan_the_Van @MisterW when I clicked through to that page to disable it, the graph updated and it is WORKING again! 

MisterW
Superuser
Superuser
Posts: 15,070
Thanks: 5,725
Fixes: 407
Registered: ‎30-07-2007

Re: Idiot's guide to bridge mode

Sorry Dan I misunderstood

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Junkman
Rising Star
Posts: 142
Thanks: 15
Registered: ‎07-02-2019

Re: Idiot's guide to bridge mode

Kicked back in at 5.30pm....